Tilde AI platform features

Tilde AI platform enables building, deploying, scaling, and maintaining omnichannel text/voice conversational agents, providing for human-like virtual interactions.

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Natural Language Understanding

Our award-winning technology recognizes user intents and provides instant response with high accuracy.

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No-code chatbot training

Tilde AI platform is designed for simple use – intelligent, multilingual chatbots can be trained and managed easily without any coding skills.

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Omnichannel deployment

Our chatbots can be deployed on any channel preferred by your customers including websites, client portals or service platforms, as well as your social media accounts.


 

 

Translation

Multilingual support

Our chatbots enable meaningful conversations in any European language, and specialize in the Baltic languages.

Voice-enabled chatbots

Voice-enabled chatbots

Tilde AI platform supports voice-based conversational agents for multiple languages.

Feature-rich messaging

Feature-rich messaging

Use variety of communication enrichment elements i.e. images, hyperlinks, emoticons, cards, gifs, videos, etc. to enhance chatbot communication with clients.

Personalised communication

Personalised communication

Tilde AI platform is equipped with user identification and authentication tools enabling personalised communication with the end user.

Machine-Human synergies

Machine-Human synergies

Give your client the best of both worlds – let chatbots handle simpler routine queries freeing up human agents to manage complex issues.

Multiple conversations at the same time

Multiple conversations at the same time

Chatbots can engage with almost unlimited number of incoming customer requests simultaneously.