Personalized Conversational AI
Introduce multilingual, self-learning chatbots to help your customers across borders and communication channels. Ensure superior customer experience at low cost and with high efficiency.
Let the numbers do the talking
20+
Custom made intelligent chatbots every year
30%
Our chatbots increase the efficiency of your customer suport by 30%
12 000+
messages sent by our chatbots daily
100%
satisfied partners
How AI-powered chatbots can transform your business?
More and more companies around the globe are building rapport with their customers via Conversational AI – an AI discipline facilitating voice, text and visual communication between people and computers or other smart devices.
Offer personalized 365 24/7 customer support
With an intelligent chatbot you can eliminate negative customer experiences and reduce waiting times by promptly guiding users to the information they need via preferred channel in their native language.
Save your staff’s time and effort on repetitive tasks
Transfer repetative tasks than can be easily automated to your virtual support agent and produce more value from your employees by letting them focus on critical and complex queries.
Choose AI that speaks your customers’ language
Avoid miscommunication, establish trust, and let people express themselves easily!
Tilde has achieved excellence in developing machine learning based solutions for most European languages, providing the best-in-market text and voice solutions for the Baltic languages.
Conversational AI that fits your customers’ needs
Each organization is unique, and chatbots must adapt to its specific requirements. At Tilde, we focus on your business goals by providing customized solutions for each use-case and customer service scenario.
A solution for your industry needs
By integrating a chatbot and adapting it to your domain, you can promptly start personalized interactions with your customers.
Banking and Finance
Provide high quality service 24/7 and meet the strictest data security standards.
Utilities
Energize your customer service with reliable, uninterrupted, and dependable services around the clock.
Telecom
Enhance your customer support automation with state-of-the-art Conversational AI.
Government
Make AI a part of your G2C (Government-to-Citizen) communication and public e-services.
Healthcare
Reduce the workload of your front-life staff and provide un-interrupted assistance.
Sales
Optimize your sales process with intelligent AI-powered automation.
Trusted by
Tilde AI platform features
Tilde AI platform enables building, deploying, scaling, and maintaining omnichannel text/voice conversational agents, providing for human-like virtual interactions.
Natural Language Understanding
Our award-winning technology recognizes user intents and provides instant response with high accuracy.
No-code chatbot training
Tilde AI platform is designed for simple use – intelligent, multilingual chatbots can be trained and managed easily without any coding skills.
Omnichannel deployment
Our chatbots can be deployed on any channel preferred by your customers including websites, client portals or service platforms, as well as your social media accounts.
Showcase
Conversational AI: Insights
AI solution reduces customer service workload by 25%
As the pandemic broke out, there was a sudden and unexpected surge in queries. The virtual assistant Signe has taken over a quarter of all consultations.
Practical examples: how to overcome the challenges of the digital age
The rapid development of technologies has significantly expanded the range of solutions available to businesses to improve their competitiveness and customer service, and to increase efficiency.
Read more
The road from a Customer Service Representative to a chatbot trainer
Will the machines take our jobs away? Is the AI our friend or foe? Vikija Bergmane, the first chatbot trainer in Latvia, knows answers to these questions.
Read more