Impressive, an AI chatbot can take over up to 8 customer requests in 10. Here is how it works…
Our chatbots enable meaningful conversations in all European languages, and specialize in the Baltic languages. We speak the native language of your customers!
Tilde’s digital assistant is multilingual and provides the best-in-class text and speech (yes, also speech!) services for the Baltic languages.
Give your customers the best of both worlds – let AI-powered chatbots handle simpler routine queries freeing up human agents for complex issues.
Be where your customers are
Connect to any channel your customers prefer, including websites, customer portals and service platforms, as well as your social media accounts.
On the average, the virtual assistant services 25% of all customer service and user support requests.
We treat Virtual Assistant Toms as a junior SRS employee, who is quickly learning and improving his knowledge day-to-day.
By creating a virtual assistant, we sought to improve the quality of advising residents, which is especially important now, during quarantine.
We hope that thanks to Mantas, the number of written inquiries answered by our employees will decrease by 50%, as the chatbot already answers 300 to 500 questions a day.
We provide customized solutions to each customer that focus on their business goals. Let’s discuss it?
News and articles
Chatbot usage more than doubled between 2019 and 2020, but it's only the beginning - adoption rates are expected to almost double over the next 2-5 years. In only 15 pages we share everything you need to know to understand the current Conversational AI market and how it will influence your business in the near future.
We know that choosing a technological solution can sometimes be overwhelming. That’s why we are here to help you! Let’s have a virtual coffee and discuss your needs!
